Sales and marketing capabilities by edition
Feature | Business Essentials | Advanced Management | Advanced Management Enterprise* | Add-on components |
Sales and marketing role centers |
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Unified communications |
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Global address book |
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Lead management |
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Opportunity management |
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Hierarchical process templates |
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Web-enabled CRM data |
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Microsoft Virtual Earth integration |
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Sales management |
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Sales force automation |
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Marketing automation |
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Telemarketing/ telesales |
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*Advanced Management Enterprise available as additional components for the Advanced Management edition only.
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